I’ve read post about Q30, the new batch headphones cant use ANC when in Wired Mode…
any info about Q20+ ???
i had the old Q20…
it can use ANC when in Wired Mode…
unfortunately i had problem, the headphone always restart…
i got refund from anker and plan to buy new one…
Email support and paste their reply here.
I second what @The_Professor said. Contact Customer Support and ask them, then forward the information to us here.
https://us.soundcore.com/pages/contact-us
thanks… alread ask the CS…
here is they answer…
Thank you for your message.
As for our over-ear headphones, only Life 20 and Life Q35 can be used the ANC when in Wired Mode, so we regret that Life Q30 and Life Q20+cannot support ANC when plugged in the Aux cable.
We sincerely apologize for any inconvenience and disappointment caused. If you need any help in the future, please be free to contact us. We are always here!
Have a nice day!
Reference TicketTNV931082815 if contacting a CSR
cookie
Soundcore Customer Support
Soundcore | HEAR IT. FEEL IT.
Thanks for sharing CS replay.
Thanks for sharing the reply kind of a bummer that the 20+ won’t be able to take advantage of that feature when the 20 can