Charging/Connection issues Liberty Pro 2 L

Hello, I really hope someone can help me out here. I have never had a problem with them before, but after changing both the the wings and tips my Liberty 2 Pro earbuds are having issues with connecting to the case to charge…I had to switch to the x-s size tips and wings and the earbuds sit funny in the case now. In fact, the left one gets such poor connection it won’t charge more than one small bar, no matter how long they are plugged in! And wireless charging had NEVER worked for these… PLEASE HELP!!

Try cleaning the metal charging connectors on both the Earbuds and case with a Q-Tip dipped in Rubbing Alcohol.

As for needing to switch to the XS Small Wings, I can only guess they must not be on right (maybe they were moved/twisted.

The problem is that they don’t sit correctly in the case now, and they won’t charge because of it. I am just going to have to file a warranty claim, I think. I have tried literally everything I could possibly think of at this point.