Left earpod was not working since last week
Claim a warranty
It’s community site. You should clime warranty by contacting Soundcore support by e-mail service@soundcore.com
But I suggest to do reset and try again before you will contact customer service
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@Konathalagoutham Check the contacts don’t have any muck or debris and try a reset of the earbuds like @VertigoXX has mentioned.
If this still fails to resolve reach out to service@soundcore.com with your purchase date and serial for assistance / replacement under your warranty if they are found to be faulty.
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Also depending on when you purchased them will decide if they are still under warranty or not. Wish you the best of luck. I would definitely try resetting and cleaning the charging contacts in case and on earbuds first
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