Connection Issues

#1

I just purchased the Life P3 earbuds and I haven’t been able to connect them.

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#2

Some of these suggestions might seem obvious, so so don’t be offended:

  1. Make sure you have the latest version of the App downloaded to your phone (v2.8.2)
  2. Make sure your Bluetooth is turned on, on your phone.
  3. Find the Earbuds on the App and click on them.

If that doesn’t take care of your problem, try contacting Customer Support.
https://us.soundcore.com/pages/contact-us

PS Here’s the lint to a thread one on the Admins (@Hannah) posted on common issues with Earbuds. You might want to check it out.

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#3

Hi @floridagirl8277 !
Watch these videos - maybe it will help you. Good luck!



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#4

Thank you so much for your help!!! I got them connected!!

2 Likes
#5

Thank you so much for your help!!! I finally got them connected!!

3 Likes
#6

I am glad that we could help and your Life P3 has been connected :smiley:!
Have a good day and good sound on your earbuds :slightly_smiling_face:!

1 Like
#7

In addition to the great input from @steve976 and @sodojka I would suggest that you fully charge the case and buds too.

And, welcome to the community :upside_down_face:

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