The Anker Soundcore Motion+ battery dies on me after not even 90 minutes of use.
I just recently bought this speaker, and on a full charge, on full volume, this thing dies on me extremely quickly. I would assume that this is not normal?
The Anker Soundcore Motion+ battery dies on me after not even 90 minutes of use.
I just recently bought this speaker, and on a full charge, on full volume, this thing dies on me extremely quickly. I would assume that this is not normal?
That doesn’t sound normal at all. I would think with a relatively new, fully charged battery you should get at least 5-6 hours even at high (full) volumes. If it was me I would contact Customer Support. Good luck!
https://us.soundcore.com/pages/contact-us
Thanks bro! I have contacted Anker, and I will see what they will say.
After contacting Anker, they told me that with the bass up function on and playing it at max volume, the speaker is only supposed to last 2 hours and 41 minutes, which is complete crap as a standard. Mine lasted around half that time though. I am in the process of finding out more information on how to return it, the sad part being that they claim that I might only get a partial refund.
I didn’t need to return my speaker, although they made an exception for me because of where I live. I was able to get a full refund, including the shipping fee.
That’s an excellent outcome. Ultimately good customer service is what sorts the recommended company from the others. Products do fail but a good customer service forgives.