Flare 2 cutting off

My flare 2 is having a problem of cutting off when it reaches 40% of battery. Is there a solution to this problem.

First try a reset.
If this doesn’t work let us know.

Agreed. Also how old is the Flare 2.

Hope reset will fix the issue.
If not and it’s under warranty you can contact customer support by email service@soundcore.com

Thank you. So how do I rest it

Take a look at the manual or use the search option,
Learning by doing I used to tell my students.:grin:

Lol thank you, let me do so

I would do the reset, try different devices (android and IOS) and see if it is the same.

I would then check with service@soundcore.com if they had anything.

Hi, only thing that I can think of, is do you have the flare two paired with 2 devices?

It might be conflicted on which to connect when battery is less?