I was using my headphones when they suddenly stopped playing the audio and started making a rattling noise. The noise is quite loud and I cannot turn my headphones on or off. What should I do?
HELP soundcore spirit pro rattling
Since the instructions to reset your Spirit Pro say to first turn them off and you say you can’t turn them off, I’d suggest contacting customer support.
https://us.soundcore.com/pages/contact-us
How do I reset Spirit Pro?
1. Turn the earphones off.
2. Connect to a power source.
3. Press and hold the ‘Play’ and ‘+’ buttons simultaneously for 5 seconds.
4. The pairing history will be deleted.
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If a reset doesnt help the spirits might be defective.
If under warranty contact the support,
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