Today my Q20 was arrived. I’ve connected to my macbook but I can’t control the sound except in the call. When I was in a meeting I’ve noticed sound controls started to working but after call it stopped to working.
Mac shows the volume bar and actually I can change the volume settings but no effect to the headphone. If I volume down to the mute, It mute the headphone. Then when I volume up just once sound becomes normal. I am still able to use the buttons on the headphone.
There isn’t any problem on my phone.
Edit: I’ve just noticed sound control is working while using Siri, weird
So It seems sound control only works while I am using microfon
Edit: I’ve noticed a couple of times it worked when I turn off bluetooth in my phone and connect to headphone from mac very quickly. Weird.
Macbook Pro 13 2019 MacOS Catalina 10.15.5