Issue with left side earbud soundcore liberty 2

My soundcore liberty 2 (left side only) won’t pair with right or be recognized by the app. Anyone have this issue. I’ve had them for a few months but just started using them a few weeks ago as they were a gift for someone who didn’t need them. Hope it’s something I’m doing wrong and is fixed with some information
If anyone can help I’d appreciate it
Thanks Keith

Do a full on Reset of the earbuds