I just spent good money on this product.
At first, it was working fine then I installed the app and did a firmware update. Now the sound keeps stuttering and I cant use the earphones that I bought to listen to music on because it can’t play the music properly because it sounds like someone is unplugging and plugging in a stereo speaker constantly. The left earphone didn’t even connect properly so I only got sound in one ear. SO I connected it my computer, which was working before. both ears work, but now again stuttering sound and nothing players smoothly.
Why bother making a product like this and then just not actually make it work. Why bother with a firmware update if it’s just going to brick the actual product. it’s useless if I can’t use it for what it is supposed to be used for. LISTENING TO MUSIC!
I’ve spent money on this I feel cheated. I’ve tried removing the app. I’ve tried putting the earphones in the charging dock. nothing works.
I’m at my wits end,. I just want to listen to some music. why is this a problem at all I should have to be writing an email on your forums for instead of listening to music on THE EARPHONES I JUST PAID YOU MONEY FOR.
You’re a multimillion-dollar company. you have literally ONE JOB make EARPHONES that you MAKE AND SELL WORK!
So why isn’t it working?!