Depends on the moderator policy. If you force the forum to only discuss core to brand, and don’t allow future products discussion, then by elimination it a flurry of chatter around new products then support issues.
Heavy moderator kills what would otherwise flow into random banter.
Topics I find interesting I funded the start-up cost to run forum. I’m the moderator and my only two rules are be civil and keep the discussion topic in the right thread so a thread can be ignored by those not interested. I keep the forum private so not searchable outside so there’s no benefits to spammers.
As to this community, I skip the boring “music news” threads and so risk missing the interesting (for me) topics, so I’d much prefer if a reply was done in a thread, not new thread, so then I can mute a thread. The same topics and discussion still occurs for those interested but in fewer threads.
It’s the new thread purely for points mining, done religiously daily to win the leaderboard, is the problem. Those doing can instead paste topics of interest in an existing thread read by those sharing similar interests.
For example this thread:
I’d say should be reply in a thread titled “music struggling with Covid” which is one recurring theme.
I don’t blame those who post, they just respond to the carrots dangled by the admin.