Left earbud not working, is it broken or am i doing something wrong?

Hello people

I’ve bought new soundcore airs i noticed now that its V1 and the price was sick, it was sold for 170$ I will bring em in, but i still want to make that question to be sure that they’re not broken. I will buy new ones for a normal price.

So the left earbud is not flashing with its light, it does absolutely nothing the whole time and i get no sound for it. I tried a reset, but yea i only resetted the right one cause the left has no reaction at all.

Any tips?

If it doesn’t power on and couldn’t even be reset, I guess you should contact support for a replacement.