Hello!
I have been using Soundcore Liberty 2 Pro in ear buds for a while now and I’ve had connectivity issues in the past but nothing I couldn’t solve by resetting, re-pairing etc. However I seem to have a bigger issue that I can’t solve.
In the app it tells me that both buds aren’t connected and that is reflected by sound only coming from one ear when playing music or on calls etc.
I have tried resetting the buds, forgetting them on the devices I’m trying to connect but I can’t get both ear buds to connect and work in harmony. No matter what I try.
If it helps, the right ear seemed to “freeze” and had a light purple / violet solid LED until I put them in the case, held the button for ten seconds and they performed a reset.
Has anyone experienced anything similar and can point me in the direction of some support?
Thanks,
David.