Thank you for your response and suggestions, @kevinduck163!
I definitely researched the heck out of these earbuds before purchasing and based my decision off the reviews from multiple independent sources and the hype they were generating.
About your suggestions:
Reset - Tried this multiple times. Problem persisted.
Check the app touch controls and ensure they are enabled. They are definitely enabled. Toggled them back and forth multiple times and went through the unpairing/unpairing process as well multiple times. Problem persisted.
Interestingly enough, I may have found the cause of the problem. It’s the ear wings! When I removed the right ear wing, the problem seemed to go away. Based on this observation, I believe what may be happening is I did not install the wing tips “properly” and they are moving around. If they are in the wrong position, somehow this is messing up with the buds identifying the touch controls!
Question: Does anyone have info on the proper way to install these ear wings? When I research this, I only saw some official YouTube footage for changing the wings on Liberty 2’s and it isnt as detailed as I had hoped. For now, I have removed both ear wings and the buds appear to function as expected.
I’ll continue to use the earbuds and will post an update in a few days.
Scott