Liberty Air 2 mic

I got my liberty air 2 earphones in the post today and set them up to my iPhone 7. The sound works but my mic doesn’t. Anyone know why that is?

@Dilliard69

Do these 3 things:

1. Try to reset the Liberty Air 2 - please watch this video and apply the same.

How to reset Liberty Air 2 (updated)

2. Forget the pairing record on your device, turn off the Bluetooth and turn in on again to pair it with your earbuds again.
3. If the issue persists, reach out to Soundcore Support service@soundcore.com

Hope this helps!