Liberty Air keep turning off

Hi folks,

I bought Liberty Air recently and gave it a full charge.

The issue is that both earbuds shuts down and disconnects from phone so fast and they are fully charged. I did reset them multiple times. > Same result!

I also tried turning on only the right (master) earbud, It runs forever. But if I turn on left one, same scenerio happens again and again and again, even they are fully charged …

What might be the issue?

Thanks.

A question… Does this happen when you connect this to another device or pc? Does just the one works or does both work?

I have the exact same issue. It’s the left ear piece that makes them both shut down.

Was there a solution posted?