Liberty Neo right earbud won't Turn on, won't connect

Just bought it, left earbud turns instantly on as i Take it Out of the charging case, right does not. Even after more than a hour of charging (left was fully charged after about 20 minutes), no sign of life in the right earbud. While in charging case, there is a white Led active on the right earbud.
Did i just bought a broken piece or did i do Something wrong? I followed the instructions, and tried everything posted on this board…
(A3911)

I would say try resetting the earbuds. If that still doesn’t help, email Soundcore at service@soundcore.com. They would exchange your pair for a new one

Resetting does not work.