Hi,
So my Life Dot 3i pairs up and connects via Bluetooth no problem. I can play spotify and hear it through the buds. But when I download the Soundcore App and tried to Add My Device, it cannot find it. I have tried deleting all other Bluetooth devices, making sure the buds are the only one detected and paired, and still no success. I have tried uninstalling, deleting cache, and redoing the whole process, no success. I have tried as well to make sure I start the App first before even pairing the buds, still no success.
But when I tried it on Pixel 3A, the Soundcore App immediately picked it up.
I’ve seen other people raising similar issues here on Samsung devices, so it seems that the issue is with Samsung’s firmware. But the solution presented in the other threads are not working for me.
Please help if anyone knows the solution. And I think Anker should also reach out to Samsung and work this out. Both are well-known brands with huge user base, I find it weird that something like this happens for a long time with no permanent solution. After this experience, I will have to avoid using Soundcore stuffs for as long as I’m still using Samsung phones.
Thanks in advance!