Life p3 ear buds not working

I bought life p3 ear buds today as its not working.1st light stay still and the second light blinks while in charge and the buds are not connecting.

Did you tried to to pair using method described in video?

I am figuring you took off the stickers from the earbuds.

There is 3 lights to let you know the charge of the earbuds. 1 light 0 to 30, 2 lights 30 to 70 and 3 lights 70 to 100.

To connect the buds to the devices, you have to open the case and there is a button between the earbuds. Hold the button until the 3 LED are all starting to light up one after another. Go to phone and BT and P3 should be found and you can then connect.

You can then connect those to the app by add device within the soundcore core app. I have an app connect thread if needed

1 Like

Hi, @rups146 I am sorry to learn about the issue with your Soundcore, in this case, the following tips are worth trying:

  1. Remove the protective film covering the connectors on the earbuds.
  2. Reboot the Bluetooth device, such as a phone or computer. Forget all the pairing records on your device and turn off Bluetooth.
  3. Reset the earbuds as per the steps below (make sure your earbuds have enough battery.)
    *Place the earbuds into the charging case and keep the case open.
    *Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset is successful.

When resetting the earbuds, make sure the earbuds are well connected with the case, or it may cause resetting failure. The first and third LEDs will flash to indicate that they are properly connected. (The first LED flashes twice when the left earbud is in the case, and the third LED flashes twice when the right earbud is in the case).
4. Turn on the Bluetooth of your device and search for Soundcore Life P3 and pair.

If there is a pop-up window to confirm pairing for “Soundcore Life P3,” please select “pair.” If you accidentally select “cancel,” you need to refresh (turn off and turn on) the Bluetooth of your device and pair the earbuds again.

If the issue still persists, please drop an email to service@soundcore.com detailing the issue and the order information, our Soundcore technical support team will take care of your case within 24hrs.

The piece was defective. I got a new one and is working fine. Thanks for your help

It’s my pleasure. If anything else needs our help in the future, please don’t hesitate to drop an email to "service@soundcore.com", we always stand behind your product and are ready for help.