Life Q35 ANC problem

Hi

I have a problem with ANC in Life Q35. When anc is switched on in Transport mode, the headphones cannot filter out low frequencies. At times, I have the feeling that the headphones themselves generate them. Tested on the bus in public transport. When you change anc to outdoor, it improves so much that I don’t notice the deep tones, but they are there. Thank you in advance for answer.

It would probably best to contact Customer Support with your concern:
https://us.soundcore.com/pages/contact-us

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Agree with Steve best is contact customer support

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I’m waiting for the experience of other users, if no one has met with it, thanks

I unfortunately don’t have the Q35. I do however have the Q30’s (and Q20+) and I don’t notice that on Transport. Wish I could be more helpful.

I don’t have Q35. Sorry

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its ok, thanks :slightly_smiling_face:

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