Linking Soundcore Life 2 NC-LE bluetooth issue

My headphones won’t connect to the bluetooth for my Samsung S9. The phone finds the device but when I try to connect it says I need an app to connect. I already have Google Assist on my phone but nothing is popping up or initiating to complete the setup. It setup fine with husband’s Samsung Note.

With it being an android , I am not sure why it would be asking for an app to set it up.

Turn off Bluetooth, reset the earbuds again. once back on turn on BT and try to pair agian.

Is it perhaps paired with the Samsung note prior to trying to connect / pair with your S9?

It was completely user error. The headphones had connected to my ipad on the complete other side of the apartment which I didn’t know could happen because my previous bluetooth headphones were cheap crap. It also doesn’t help that nothing was saying it was already connected. Shrug

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Yes these have tendency to remember last paired device, so it is a concerted effort required to remember to turn off BT on other devices…