My Sound core liberty 2 Pro has got an issue. only one ear bud works at a time. once i connect a bud, it works. The moment i connect other bud, control switches to the recently paired bud

[supratim453453]

My Sound core liberty 2 Pro has got an issue. only one ear bud works at a time. once i connect a bud, it works. The moment i connect other bud, control switches to the recently paired bud.

[Duane_Lester]

Unsure what you have done so far…

I would try the following

1. Unpaired the earbuds to devices
2. Turn off BT. (Bluetooth)
3. Reset earbuds.
4. Turn on Bluetooth
5. Pair device
6. Check them.

[supratim453453]

Thanks for quick advise buddy.

I have done exactly as you said and in fact have done it multiple times. It’s still the same.

It was all good earlier. Recently I started using it for different other devices. That’s when it all started.

[The_Professor]

Right earbud will not work at all and resetting doesn’t work

You’ve tried 99% of what we’d always suggest so its probably a dud earbud but there is a couple of slightly different things you could try (and good luck). Wipe clean the metal contacts on both buds and use cotton tips to clean contacts in the case, using isopropyl alcohol. You need to own this for regular cleaning of most electronics you touch, particularly ones used in ear. Note the reset signal needs a good connection between buds and case, hence why the cleaning. The reseting with the case…

[Steve976]

If none of the above suggestions solve the problem, I would suggest contacting Customer Support.
https://us.soundcore.com/pages/contact-us