Q30 has intermittent glitches when BT is connected to desktop windows 10 pc

#1

The product works perfectly when connected to my iPhone. However, when I switch to desktop mode, I experience intermittent glitches, i.e music plays, cracks (breaks) for a split second then continues. I have done the following but the problem persists:

  1. Reset the headphones (5 seconds)
  2. Disconnect and reconnect
  3. Remove the device and create a new connection
  4. Reboot the pc
    Are there any other suggestions?
    Thanks
#2

Use the orinial bt driver given by driver’s manufacturer instead of the default one from MS.

1 Like
#3

Delete all your pairings too. Don’t pair with your phone.

#4

Thanks for the suggestions. I am using the original driver from my manufacturer (Asus) and I have also deleted all the pairings, including my phone, but the problem still persists. Any other suggestions?

#5

Try switching PC WiFi to 5Ghz.