I just got my Soundcore Q30 today, so far so good.
My question concerns the transparency mode. I have zero problems to activate it via the app or the NC button on the left side.
I read everywhere, I can also access it by covering the (outside) of the right ear cup for 2-3 seconds with my hand.
I tried several times - nothing. Also tried after restart, but it didn’t make a difference. According to the app, I have firmware Version 2.30 (newest right now). What am I doing wrong?
So far I really like the headphones, so I don’t want to return them