Rave NEO - won't charge

I have not been able to use my Rave NEO since last Summer because it won’t charge. Now it’s Summer again and I’m ready to take my Rave NEO with me for some music and I remembered it will not charge. NOTE - I’m using another c-charger since I lost the original charger it came with.

I would try different cables and power plug ins and if it does not still work, I would try service@soundcore.com

If you have it only for a year, I think that has the 18 month warranty as well. So if you still have your receipt or bought it on Amazon, you can contact service@soundcore.com for additional help.

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Thank you for the advice. I’ll try the cables and if that does not work I’ll see about a return. Although I purchased this at Walmart.

Due to their return policy. I try to take a picture of my receipt and then email them to myself and put them in a folder. I do it to not to accidentally delete them.

If you do not have receipt it may be a little harder if bought in store…