So I just unboxed my Q30, and observed the following:
As soon as I insert the AUX cable, the ANC and in fact the active electronics switch off, and can’t be switched on. I’ve read some conflicting information here. There’s a past thread in this forum where someone said that’s the way it is designed, ANC doesn’t work in wired mode.
Then again, someone on Reddit said that they wrote support who answered that it’s a defect.
(https://www.reddit.com/r/anker/comments/nky90r/soundcore_life_q30_am_i_doing_it_wrong/)
So what’s the story here ?
If it really doesn’t work, I’d be quite disappointed, especially because nowhere in the feature description I could find a hint that this doesn’t work.
If this was stated somewhere in the description, I wouldn’t have bought them, and if there’s no way to make it work, I’ll have to send them back because wired mode is a really important feature for me …
Any hints ?
Best,
N