Soundcore Q10 issues

#1

Hello. I bought the Q10 Soundcore, but the only thing that works is my right earpiece. Can anyone tell me why?

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#2

Other than are you using the cable or not. If you are using the cable make sure it is plugged in. If not, I would contact service@soundcore.com

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#3

I think it’s a dud so you should contact service as @Duane_Lester suggested

#4

I have the same problem, the left side just stopped working … Any suggestions? Could you solve it?

#5

Try to lose connection,
try to restart the head phones
Try to reconnect.
Make sure any updates or fully charged (as I do not think those have updates, right)
If still nothing, I would contact to see if service@soundcore.com can help with a replacement pair

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