Soundcore Q30 - How to switch between sources


I own the Soundcore Q30.

I pair the headphones with my TV via Bluetooth and everything is ok.

Then I press the power button on the headphones twice in quick succession to switch the headphones to pairing mode and connect the headphones to my Samsung smartphone.

I have now paired the headphones with two devices. I can hear the TV in the headphones and recognise on the smartphone that the smartphone is also paired.

I start Spotify on the smartphone and no longer want to watch TV but listen to music via the smartphone.

How do I switch between TV and smartphone as a source? I am connected to both but how can I choose the source? I have tried all the buttons and there is nothing in the manual either!


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I have the Q30’s and have paired them with 2 devices (PC and Phone). The switching is automatic. What I mean is if I’m playing music from my phone, then pause it and then start playing music through my PC it switches.

It won’t play 2 sources at the same time. It won’t switch if the source you were using still has output. I hope that makes sense.


I’d suggest having a look at this… may help :slightly_smiling_face:

I have the Q35s, and I have my phone as primary and laptop as secondary paired item.

Unless there is a signal on the laptop (I.e. sound or meeting) it defaults back to the phone for Spotify, btw I’m on iOS.

Best of luck.

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Ok thanks for the answers. Unfortunately, that’s not how it works for me. The headphones do not switch to the smartphone when I switch off the TV. So even if there is no signal from the TV, the headphones do not switch to the second device. But I think I know why. A Bluetooth transmitter is connected to the TV via audio. And I am connected to this Bluetooth transmitter, not directly to the TV. It’s really annoying. Getting up. Switch off the Bluetooth transmitter, then switch it on again and so on.

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You should be working in the Soundcore service :clap: :slightly_smiling_face: .
Have a good weekend!


Thanks for the kind words, working the garden today… few hills of warba potatoes dug.

Hope your weekend goes well too.


@TheSnarkyOne I helped my dad dig up potatoes last week. I did not think that you also do such work in Canada.
My weekend is really successful.
In the community on Monday we have “100 update”, I had " :wink: 50 update :joy:" on Saturday - 50th birthday.
Have a good day :+1:t2:


Happy Belated Birthday @sodojka. I hope you had a great day! :birthday::beers:


Happy birthday @sodojka hope you had some yummy cake and a nice bday meal.

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@Steve976, @TheSnarkyOne
Thank you very much :slightly_smiling_face:.
There were a lot of guests and a lot of cake. Another 50-tuple started very sweet :joy:


This probably will not help but which device was the first device that was connected to the headset.

If the TV transmitter was the first and mobile was the second, you may can try to do the mobile first.

You can then see if you go to your BT and see if you can then connect the device to the mobile through the BT list (as the mobile is the first device). TV probably will be the issue most times as you would probably have to still reconnect to the TV…

I had thought about putting a transmitter on my tv as well. My thought was to get this aux cable that I had and connect it to the audio. I can then run that cable to sit underneath the TV and plug in the transmitter and get better access to the transmitter. (If it did not work or work well, I would just deal with it the other way).

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I’m in the same position, so it doesn’t work automatically with transmitters? That sucks.

I have the same problem with connecting to a PC and iPhone. When the PC is on and connected, it takes over the headphones, and I can’t play audio from my iPhone, even if no audio is playing on the PC. However, I found that if I close the laptop and put it to sleep, it disconnects and the headphones switch to the iPhone. So not perfect, but most of the time if I’m using the computer I want the PC audio anyway. I just can’t use the computer and listen to music on my phone at the same time.