I have the Spirit dots for some time now and really, they are great and generally, I am very content. One thing that has been bugging me though, is the connection with my laptop. They are able to connect just fine, but whenever I play video or music, I hear a short distortion in between. This varies between 10 times per minute and 3 I’d say. Rarely, they also shift between left and right (sound on one, but not the other) for a second.
I’ve tried to change my network adapter settings on the laptop. I went to change the preferred band to 5Ghz in order to not let the Wi-Fi and bluetooth frequencies conflict with each other. This did not help. I also went to the network adapter settings and changed the values under the tab ‘‘advanced’’ One of these let them work without distortion etc, but this meant that I could only use my earphones with a 5G wifi network, because with this setting, I could not connect to other wifi networks. The earphones work perfectly fine with my brother’s lenovo thinkpad laptop, but not with my laptop (HP Elitebook 840 G5. I also called HP and technicians came to replace the wifi/bluetooth module. This did not work and the technician also tried a lot of other things in the settings. Two days later a new HP technician came and replaced several antennas, motherboard etc etc. But still the problem is there.
What can be the problem here? I truly have no idea. I have this laptop for about three years, but I can also connect to my JBL charge 3 speaker witout problems, just like older BT earphones (with a wire inbetween, though). The earphones also work perfectly fine on my OnePlus 8T galaxy note 4 and Xiaomi mi 9T phones
Chances that I have a defect pair of earphones are low, as these are already a replacement I got due to different issues.
I hope somone can help me.