We are excited to announce the release of our new Soundcore Smart Help Center.
After several weeks of testing by Soundcore users, we’ve received a lot of feedback and suggestions and have made some updates. So what’s new?
Easier to Use
The Smart Help Center has been redesigned to be more intuitive, user-friendly, and powerful. The search bar, product and topic categories, and contact us section make for a seamless user experience.
Powerful Search Capabilities
We refined the article titles and embedded keywords into each article, so you can find the answers you’re looking for more easily.
Multiple Media Resources
Each product has its own FAQs, videos, and downloads, so you can leisurely browse or quickly find information, as an alternative to contacting customer service.
Product Information At Your Fingertips
If you have questions about a particular product, you can quickly and easily access all the product-related videos, FAQs, and manuals in one place. With the help of the article filter, you can quickly find what you are interested in.
Discover Related Topics
When you click on the individual FAQ, support videos, and downloads sections, you can see the lists of hot topics that we recommend and are most viewed by other visitors.