Yes but on average a couple of days delay replying.
There is a good physics reason for a max ambient mode volume not being loud enough.
There is a tiny delay in audio, both electronics and speed of sound. As ambient is listening to outside sound and piping inwards, some of that sound will bleed outside, then be detected and piped in, which then bleeds out, etc etc.
So you create a feedback loop, identical to why microphones near speakers make feedback.
You can detect and suppress feedback to a certain degree but then you worsen audio quality because you block accidentally higher frequency sounds (music).
So what the engineers in beta testing did was find the maximum volume which doesn’t cause feedback.
I think with HearID they can detect and tune the maximum volume which does not feedback, ears with tighter seal should tolerate higher volume.
So I do see ways to improve.
I suspect new ambient mode, and new HearID buds are in the works, as if little 'ole me knows this, they should too. But to be clear, I doubt what you ask for will be retrospectively done for your buds, they are designed, tested, a closed product. I’m referring to new products, in beta now or the next one in the engineering lab, they can be made better. Faster electronics to more accurately detect and remove feedback help and that happens naturally over time anyway.
So I think better future products. To get them, simply keep asking!
