Update Firmware - Issues with left earbud of Liberty Air 2

The firmware on the Liberty Air 2 needs to be updated. Ever since the last update the sound on the left earbud has been virtually non-existent. Even when the volume is turned up to max, the sound coming through is like that of when the volume is near zero. Please fix this, it was operating perfectly fine before the update. And the right earbud works as normal it’s just the left. Updates are meant to improve the software not downgrade it!

You should send an email to service@soundcore.com so they can solve this problem as soon as possible.

Try cleaning the left earbud with peroxide and a q tip. Could have some wax build up.

I wonder if the left earbud got the update. I would also try to delete all connections, reset the earbuds and reconnect them as well.