When I’m using my Anker Soundcore life q20 headset the volume control in my mac does not make any change in the volume level of the headphones. I have to use the buttons in the headset instead to increase/decrease the volume.
Another interesting information is that when I’m in a call the volume control works well (google meet, slack, ms teams, etc.). Also, volume control from apps like Spotify does change the volume of the headphones, unlike mac volume control.
I paired many times and the problem persists.
Any ideas on what is happening?