Hello, its been a week since I’ve had this problem.
My right earbud does not want to stop “charging” when it’s put back in the charging case. The earbud works correctly (it disconnects from blue tooth when put in the case and reconnects to my bluetooth phone when taken out of the case). It’s draining my charging case’s battery because it seems like the right earbud is always on.
I’ve included a video I made on youtube link of the problem I am experiencing
When opening the charging case, the right earbud’s light stays on while the left earbud’s light is off. The right earbud acts like its charging even though its fully charged. The left earbud acts correctly. After the left earbud is fully charged, the left earbud does not turn on the battery case lights and the light stays off when flipping the charging case open.
I thought maybe it’s taking forever to charge the earbuds but its been a week like this. The right earbud is fulyl charged. My left earbud charges correctly and the light turns off.
I’ve cleaned the metal contact pieces with ~90% isopropyl alcohol to try to solve the problem but the problem still persists. I’ve tried manually turning off the earbud and putting it back in the case but the issue also still persists.
I am wondering if I have to warranty these earbuds. I’ve only had them for less then a month before these problems came up