Connectivity issue

I have sound core liberty air 2. Why is my left side ear bud disconnecting automatically, when I watch some video it was disconnecting automatically it was really annoying every I’ve to put it in the case and again connect. I reset the case 10 or more times it was not helping out. Why it’s constantly disconnecting !!

A little more background. Is video on phone or pc? If pc, I will suggest Bluetooth update a s that is what a lot of users have had issues with.

1 Like

No in my mobile

Which phone are you using?

OnePlus 7 pro