I have initiated warranty claim for my Soundcore life Q35.
but the problem is -
- shipping damages
- they’ll mostly send a refurbished headphone back
- if the engineer fails to understand my problem with headphones, i’ll be simply wasting me time and money. ( cuz I’ll have to pay for shipping if product is found to be in working condition and my headphone is in “working condition”. but it has “stereo misalignment problem”. )
- I don’t have all the accessories with me. ( the travelling box and aeroplane adapter is not with me right now) will the return be cancelled?
5)anyone who clamied warranty before can assist me how this process works. soundcore stoped sending emails they are not replying to my emails now.