Liberty 3 Pro 3 Right side is louder then left?

I noticed lately that my right bud is louder then the left side, they do not sound balanced?

Hi, @skidoouky I am sorry to learn about the issue with your Liberty 3 Pro, in this case, the following tips are worth trying:

  • Make sure your headphones are fully charged.
  • Make sure that the volume is turned up on both the headphone and the connected device.
  • Please take off the ear tips, spray some alcohol, and then used a dry fine brush to clean filters thoroughly. Please try more times.
  • Leave the earbuds until the battery run down, after you recharge they are able to power on. Then please reset them again to see if these steps are helpful: “Forget” the headphones in your device’s Bluetooth history and reset the earbuds refer to an instruction video by searching the keywords “Jj08Fvh8mXU” online. And then pair them again to test.
  • Upgrade the APP and firmware to the latest version and then do the fit test until you get both earbuds passed.
  • Try these headphones on another Bluetooth device to see if the problem persists.

If the issue still persists, please drop an email to detailing the issue and the order information, our Soundcore technical support team will take care of your case within 24hrs.


Alcohol and q-tip cleaning did the trick

I’m happy to see you have your problem sorted! :+1:

Really? Thank you for sharing

I am so glad to hear that the troubleshooting steps worked.

If anything else needs our help in the future, please don’t hesitate to drop an email to We’re always here to assist you.

Have a nice day.

This also worked for me thank you for the advice

I can confirm it worked for me as well. Rubbin alcohol and q-tip, clean all the gunk, and as an extra, I blew it out with compressed air gun which I have at work. Works like new, even though I lost all hope this morning, as it came out of the blue. Good luck!