R50i, TWS's microphone doesn't work

My microphone on the TWS doesn’t work as it must be, i found that this TWS requires smartphone’s microphone to give a voice input such as giving a voice note, recording audio, or even a call. So everytime when I needed to input my voice I had to use my smartphone’s microphone so that the voice can be heard by anyone (simply my TWS’s mic cannot work, it uses smartphone’s microphone instead). Can you help me to fix this such a thing sir? It would be a pleasure and most appreciate if you can help me through this problem. Thank you sir.

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This is actually my problem right now. I don’t know why my earbuds’ microphone doesn’t work as well.

You solved it?