My new Soundcore Infinity Pro is getting disconnected from TV at times, I need to either refresh the source or restart the device to make the connection work again. Not sure if it is a bug with the speaker.
Sound going off/muting by itself in Infini Pro
Sorry to hear about your experience! Normally, you can try to hold the Source and Vol+ button for 10S to reset. If you need more help, please drop an email to service@soundcore.com, we can offer appropriate assistance for you ASAP.