Soundcore mini 3 not working like it used to

#1

My Soundcore mini 3 doesn’t charge nor turn on and I have the original charger can anyone help

#2

Try a different cord and or charging brick (power supply). If that doesn’t work, contact Customer support.
https://us.soundcore.com/pages/contact-us

#3

Try another cable, try another charger, make sure the socket is clean of debris.

#4

How long have you had at, and how much have you used it? Old and well used products may just stop working.

#5

I would do each of the above statements as customer service will probably ask that you do some of these before they would even talk about a warranty exchange. It may save you a few days of time and a few email of back and forth.

If in the US you can contact service@soundcore.com for customer support.

#6

I have had it for about 3-4 months and have used it like 10 times one day I tried charging it and it never charged and I used the anker wire but slowly it never charged then it just turned off with no reason now it’s just fully off I have tried charging for ages but no sign of it working

#7

Alright then I would do what other people suggested.

#8

@Anjumziaan14 Sorry to hear about your issue. Please reach out to the customer service via service@soundcore.com along with your purchase proof then they’ll help you verify the 18-month warranty process.