Space A40 mic issue w/ FW 4.19

#1

I Bought a space A40, updated firmware to 4.19, during WhatsApp calls, or using Microsoft teams on a laptop, People stops hearing me after 10 minutes, if I reconnect the problem solves for more 10 minutes, although I can hear them, they can’t hear me.

I have tried unpairing them, hard resetting by pressing case button for over 10 seconds, nothing really solves this. I have a Q30 that works just fine.

Seems like a firmware issue, as there are people in reddit with same issue and in this forum as well.

7 Likes
#2

Same issue.
Space A40 with fw 4.19
After a few minutes the mic stops to work during WhatsApp calls

#3

Same, please fix Anker, loads of people have this issue

#4

I’m having the same issue, unbelievable that it’s known for so long and not fixed yet.

#5

I had the same exact issue (mic not working after few minutes). Since I got my A40 I have firmware upgraded to 4.19 to support LDAC so I’m not sure if the problem existed before upgrade.

I use it for conference calls only once a week for 1h meeting, I had cleared this issue by deleting it, resetting, but after a couple of weeks the issue came back, it happened like 3 times and then never again. I had a Xiaomi 11T when this happened.

Since I changed to Pocophone X6 Pro (Bluetooth 5.4) I haven’t had issues yet.

I didn’t looked further on internet about this as I thought it was related to my phone, now I know it’s not.

Hope anker can fix it.