I bought some Liberty Air 2 wireless headphones a few months ago, and had an issue where the headphones will not pair anymore.
I have contacted support and was told that one of the headphones is faulty so I need to return these, including all accessories. I will have to pay shipping but I would be refunded via the card I bought them on.
The first issue is I bought these from Amazon, how would Soundcore support know my details to make this refund?
Secondly, the return address doesnt seem like an official Anker address, I was given the below;
82 Seawall Road
Cardiff, CF24 5TH
This was all from the Soundcore support email (firstname.lastname@example.org) but it does seem a bit of a sketchy address, searching for it on Google says its the address of an online handbag store.
Has anyone had to return any items in the UK to this address?