What is the PIN for Soundcore Q20 to connect headphones to Windows 10 (Lenovo IdeaPad S145)

#1

I’m trying to connect my Soundcore Q20 headphones to my Lenovo IdeaPad S145 laptop which has Windows10.

I’ve managed to find the device on my Laptop - but now it wants a pin. I’m not sure where I can find said pin.

I have looked at a similar thread on this site - but nothing resolved the PIN issue.

Help?

#2

I think most people try 1234 or 0000.
@winfred may can tell you.

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#3

and now my headphones won’t switch on. Despite saying they have full battery power when plugged into the laptop…starting think I should just send them back!

#4

I think it is asking for pin which will be your windows password

#5

@Duane_Lester Hey, Duane. Thank you for letting me know. Sometimes the pin of a windows device can be 1111, too. If not, then you would need to contact the seller of the laptop such as Lenovo customer service.

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#6

Hey, there. Sorry to know that the headphones won’t switch on, please contact service@soundcore.com for further assistance if you fail to reset the headphones by holding the Power button and Volume+ buttons for 5 seconds while the headphones are charging. Regarding the pin you mentioned, you can try upgrading the Bluetooth device of your laptop to the latest version.