I had an issue on my new headphones , using two of my laptops, the Mic would not work on blue tooth.
I could hear sound but no Mic
I solved it by doing the following.
Headset: turn it off
On my Android: Turned off blue tooth on my paired Android in case it was an issues.
On Windows 10 :
Went to the bluetooth, found Soundcore device and removed the deivce,
Went to device manager , if I found Souncore in any of the locations I removed it:
- Bluetooth
- Sound Video and game controllers
- Audio inputs and outputs.
Then reboot windows 10.
Go to bluetooth settings on PC and add device.
Turn on headphones
It showed as unknown. So I clicked it, it failed to connect first time so I turned of bluetooth on windows and turned it back on again, this time Soundcore Life Q35 showed as a device.
Go to sound settings in windows.
Output :select Headphones ( Soundcore life Q35 35 stereo)
Input: select Headset ( Soundcore Life Q35 Hands free AG audio)
For Microsoft Teams settings , devices:
Audio device: Soundcore Life Q35 Hands free AG audio)
Speaker: Headset ( Soundcore Life Q35 Hands free AG audio)
Microphone: Headset ( Soundcore Life Q35 Hands free AG audio)
The Mic then started working.
I hope this helps anyone with the same issues.