Will Soundcore Life Q30 get a firmware update?

Thanks Prof :slight_smile: I figured most people haven’t received the update yet so I thought it might help ease the wait. I know I would be on the edge and eager to know the result if I had to wait knowing the rollout has started.

Can you try with and Europe based VPN? (Idk your location)

Worth a shot if tied to location and not serial number. Mine’s Germany btw.

OK becoming German now…

No effect.

Also tried being USA, no effect.

Forced stop, cleared cache, no effect. Guess just have to wait. It is normal to spread out upgrades.

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Wow that really is a big difference in Mic quality that s great that they have a fix. Maybe i will have to get these then Im still on the fence. Hope everyone gets the update soon

Mine got updated to v 1.8 and now the Mic issues finally seem to be solved.

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This was the most major product weakness, now fixed, and the early pre-order % discount is happening now (e.g. UK now) so this moves me from a “be aware and buy cautiously” view into a buy recommendation.

The ANC is nowhere near the $300 headphones level so keep expectations low on ANC.

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Haha so how did it feel? Got a great beer and some Sauerteigbrot I hope :-):smiley:

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Well I tried being American but I found I was believing in anything, no matter how insane. I tried being German but lost my sense of humour, I tried being Canadian and that felt perfect - ey?. Then tried being British and all I could do was complain.

I’m currently Brazilian, time to hit the beach!

None of these got v1.8 firmware upgrade, unfortunately.

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You just made my day man, nailed it :joy:

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Waiting for 1.80 as well… still on 1.70.
But I m pretty impressed with the q30 so far.
Coming from all kinds of Sony’s xm, sennheisers pxc and AirPods Pro - the q30 is a really exciting product. I love to use it!

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Great work getting that test done, your voice sounds clear and that would be perfectly acceptable. The original recording was almost inaudible. Much better.

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Hi, just to let you know that currently firmware version 1.8 is still in the beta testing phase so only some users have been able to access it. The final version will be officially released next week. Once you upgrade Life Q30’s firmware to the latest version, the call performance will be improved.

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Hi, sorry for confusion. Just to let you know that currently firmware version 1.8 is still in the beta testing phase so only some users have been able to access it. The final version will be officially released next week. Once you upgrade Life Q30’s firmware to the latest version, the call performance will be improved.

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Many thanks to all the engineers behind this product. It’s nice to see you pay attention to users feedback.

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Thanks for the update. Yes, I’m familiar with upgrades being rolled out in phases and will wait my turn.

It is good you managed to understand what was the problem and a fix for it.

If you wanted some constructive feedback it would have been to say a little earlier that you knew what was the issue and a fix was being worked on release TBD. We didn’t know if a permanent issue or not til the beta 1.80 secretly came out.

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Thank you for clarifying! So far I can confirm it runs great, the Q30s got a lot more hours of both business and private calls with 1.80 and am mightily impressed! I received very positive feedback. Since music plays an important role in the type of business I’m in, I now happily recommend these for all-day use. Literally everyone I know is in home office right now, so the tools and gadgets everyone’s using come up as a topic in most conversations anyway. Thanks and keep it up please :+1:

EDIT: Sorry if I stirred things up a bit. Fixed my thread over at Reddit so it references here and also added the info you gave us.

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For those who received firmware 1.80 the NC problem has been fixed by this update or we’llreceive a future update which will fix this issue?

Might help if you summarised it here what is the remaining outstanding issue. “The NC problem” probably doesn’t precisely track the exact issue. Did you log it with support?

In "normal "mode the sound is very good , switching to "transparency " the sound is still good but when I switch to NC (transport ) the bass drops out massively, in fact has a "transistor effect " sounds like a tiny can ,switching to NC outdoor mode the sound come back to normal in fact no more noise canceling with this mode, the same story if I switch to NC indoor, in fact only the transport mode works ( cut some noise ) but the sound is absolutely horrible, In my case NC is useless, I saw lots of users on amazon, reddit etc wrote in their comments about the same issue, I thought is a general problem and waiting for a fix via firmware update. However even here on this community a read some users describe the same issue. I’m still confuse , this is a general bug or my pair is faulty, but I’m not the only one , other users describe the same problem.

Other description here from different users Soundcore Q30 with micky mouse sound while ANC on